CIO Insight recently tapped upon the expertise of Stanford University's Bob Sutton to find out more about how you can take command of a room full of hotshots and assert your authority. With his latest book, Good Boss, Bad Boss: How to Be the Best . . . and Learn from the Worst (Business Plus/Available now), Sutton reveals a wealth of detail about how bosses win – and lose – respect among their teams. In many cases, it's about the personal style of a senior manager. In others, it's about taking control of a moment, even when that moment threatens to turn into a crisis. Sutton also presents a convincing case that being a “bully” boss isn't just a foolproof way to alienate your employees – it also results in a stressful work environment that is counter-productive and can cause excessive absenteeism. This doesn't mean you should unleash your “inner wimp” in tough situations with employees. Here's more from Sutton – who is a professor of management science and engineering at Stanford – on how to sort out the “bad” and “good” within your own managerial instincts and steer yourself in the right direction.