What public libraries will lose without net neutrality

Net neutrality | Public Libraries | Access 

A Q&A with NYPL president Tony Marx and associate director of information policy Greg Cram 

 By Kaitlyn Tiffany Dec 14, 2017, 8:00am EST 

 

Zipporah Films

The FCC will vote on a measure today that would repeal net neutrality and pave the way for the end of the free, open internet as we’ve always known it. Librarians aren't happy about it.

Yesterday, The Verge published an op-ed written by the heads of the New York Public Library, the Brooklyn Library, and the Queens Library systems, which called the measure “appalling,” and argued that the end of an open internet would contribute to inequality of education and opportunity, widening “the already yawning digital divide.” Later, in a phone call, the New York Public Library’s CEO and president Anthony Marx and associate director of information policy Greg Cram broke the issue down further, explaining exactly which library resources an open internet protects, who would be hurt the most by net neutrality’s rollback, and why handing the internet to ISPs could threaten the basic foundation of American democracy. 

This interview has been edited for clarity and length.

What stake do public libraries have in this issue? 

Greg Cram: So, for fiscal year 2017 [the New York Public Library] provided 3.1 million computer sessions — and that’s sessions across all of the branches — using 4,700 computers. And in addition to that, we provided 3 million wireless sessions. For the first quarter of fiscal year 2018 we had 16.2 million pageviews on our digital collections.

Anthony Marx: That gives us a little bit of the sense of the scale of how much of the library goes across wires, and the simple fact is that the poorest of New York rely on the library as the only place they can go and get free use of computers and free Wi-Fi. It’s one of the reasons why the library is the most visited civic institution in New York. We have also, in recent years, been lending people what we call hot spots, which are Wi-Fi boxes they can take home, typically for a year. That gives them digital access at home — broadband access — which something like 2 million New Yorkers can’t afford and don’t have. We’re still doing thousands of those. We’d like to do more and we’re exploring how to do more, because in this day and age, if you don’t have internet access that works and goes fast enough, you can’t do your homework, you can’t do research, you can’t apply for jobs, you can’t find jobs. 

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What Went Right: A Case Study of a Successful Hiring (Part 1) by Ellen Mehling, Career Development Consultant, METRO

When the right person is hired, there is a story...
Well, actually, two stories: the employer’s story of the search for the best applicant, and the new employee’s story of his or her job search.
These stories begin apart and can cover weeks or even months with multiple steps and behind-the-scenes activities before converging in the new hire’s first day, when a new story begins.
This month we’re interviewing Krissa Corbett Cavouras, a recent hire at the Brooklyn Public Library, about her experience applying for the position of Engagement Manager in Marketing & Communications.

Ellen Mehling: Where did you go to school? What degrees and/or certificates do you hold?
Krissa Corbett Cavouras: I attended Sarah Lawrence for my undergraduate degree and earned my masters from Pratt School of Information and Library Science (SILS) in 2011.

EM: Were you employed elsewhere when you applied for this job? For how long had you been job hunting?
KCC: I was working for a small e-commerce company, as a knowledge manager on their marketing team, for two years prior to starting at Brooklyn Public Library. I had probably been actively looking for about three months when I had my first interview here.

EM: How did you learn about the position? Did you have any connections via your network to that workplace?
KCC: I heard about the position on a couple of fronts -- first, because I’ve had Brooklyn Public Library’s job page bookmarked for years, ever since I graduated from library school! Second, my manager Robin and I have several mutual friends from our early days as bloggers, so I saw the job shared around that mutual circle on Facebook. (I do think that’s how I knew it was in serious recruitment, because sometimes you don’t know from a website job posting if it’s a really open position.) I also have several library school colleagues who now work in the system, although I don’t think I saw this specific posting on my library school listserv.  read more...